You can upload 2D floorplans in PDF/JPEG and for Starter, PRO and Enterprise Plans, Hi-Res conversions, common 3D formats including Sketchup, Filmbox (.fbx), through common authoring software such as 3DStudioMax, Revit Collada (.dae) and Wavefront Object (.obj).
We are expanding our formats all the time so please get in touch if you want to use a different format.