Occasionally due to a poor connection, the App may struggle to 'sync' and show your models. Here's some quick steps to 'refresh' then App when internet available is more stable:
1. Open the Realar Places App and then Options
2. Logout
3. Clear Cache
4. Kill/Restart App & Log back in
The App should take a few moments to sync. Then you should see your models. Tap to download and place into AR.