add-circle-bold add-circle add-square add alarm-bell-1 alert-diamond analytics-pie-2 archive archive arrow-down-1 arrow-down-2 arrow-left-1 arrow-right-1 arrow-up-1 attachment-1 bin-paper-1 book-star button-record check-1 check-circle-1 close close-quote close cog-1 cog common-file-stack copy-paste credit-card-1 diagram-fall-down disable time-clock-midnight download-thick-bottom drawer-send envelope-letter envelope-letter expand-6 expand-6 file-code filter-1 floppy-disk flying-insect-honey folder-file-1 headphones-customer-support hierarchy-9 hyperlink-2 information-circle keyboard-arrow-down keyboard-arrow-up layout-module-1 list-bullets lock-2 lock-unlock-1 love-it messages-bubble-square move-to-top multiple-circle multiple-neutral-1 multiple-users-1 navigation-menu-horizontal navigation-menu network-browser open-quote pencil-1 pencil-write pencil-1 print-text rating-star rating-star remove-circle remove-square-1 search send-email-1 shield-warning single-neutral-actions single-neutral smiley-sad-1 smiley-unhappy smiley-indifferent smiley-smile-1_1 smiley-happy smiley-sad-1 smiley-unhappy smiley-indifferent smiley-happy smiley-thrilled social-media-twitter synchronize-arrows-1 tags-double ticket-1 ticket-1 time-clock-circle undo view-1 view-off view wench

Added models not appearing

Depending on the complexity of home design, 2D floor-plans (such as building approvals) can take between 2-24hrs and you will be notified as soon as it is ready. Also login to app.realar.com you will see the model status. If still cannot see your model after receiving notification and/or the Model status is "available in app", please then go to the Realar Places App > Logout > Clear Cache > Restart the App & Login. After a few moments the app will then sync (check connection if not) and your model will appear in the picker. 

More 3D complex models however take much longer. For faster conversion and performance we recommend reducing models to 100,000 polygons and under 100 Megs in project file size (mesh + textures) overall. You model should then appear in the main picker by Tapping left and right arrows to browse. 

Protip: you can check the status of your model conversion either through app.realar.com as well as email messages (check SPAM).