Conversion of a new 2D floorplan into AR can vary a little depending on the complexity of the model. We also currently run quality assurance which requires manual checking and so can take up to 2-5 weekdays to convert basic plans, however during peak-times this can take a little longer. Our system will alert you when ready.
For highly detailed plans, our Customer Success Team will alert you if there may be a delay with additional time expectations.
We are working hard to automate this process and will shortly be introducing a system which allows for much quicker conversion times. Our knowledge base has more details on model conversion.